Hi! I'm Kamaria. I’m an Industrial-Organizational Psychologist who’s spent the last 20 years working across healthcare, retail, tech, and finance. I’ve reported to both HR and Operations, which means I understand the pressures managers face—and the gap between what's expected and what's supported.Your managers are buried in complexity—slowed by cross-functional friction and  unclear expectations.

But my journey didn’t start in a boardroom. It started in a call center at AOL.
As a college student, I worked frontline customer service during a time of rapid growth and high expectations. What stood out most wasn’t the pace—it was the way our managers showed up.

On the busiest days, they rolled out comfort carts. When we were stretched thin, we placed a cone on our desk—a simple signal that we needed help. And someone always responded.
That experience taught me something I didn’t yet have language for:

Years later, I was asked by the COO of a national grocery chain to help his store directors be engaging—not just learn about engagement. He didn’t want another training. He wanted leaders to lead differently.

At the same time, I was managing teams myself. And while I had the title, I didn’t have the tools. The pressure was constant. The expectations were high. The support was minimal. It was draining.

That’s when it all came together:

That work became the foundation for the Manager Momentum Operating System™—a momentum-based performance system that helps organizations create consistent, people-first leadership at scale.